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Support — CarCue

We're here to help keep your car running smooth.

Contact Us

For questions, bug reports, or feature requests, email us at:

bunjistudios@gmail.com

We typically respond within 24 hours.

FAQ

How does the AI Mechanic work?

The AI Mechanic reads your vehicle's year, make, model, engine, mileage, and service history to give personalized advice. Ask it anything about maintenance, diagnostics, repair steps, or cost estimates. It's like having a knowledgeable mechanic friend who knows your car.

What is the Vehicle Health Score?

Your Health Score (0-100) factors in overdue maintenance, service history frequency, vehicle age, mileage, and expired documents. Tap the ℹ️ button on the health ring to see exactly what's affecting your score and how to improve it.

How does MPG tracking work?

Log at least two full-tank fill-ups with different odometer readings. CarCue calculates MPG from the miles driven between fill-ups divided by gallons pumped. The smart odometer picker auto-estimates your current mileage based on driving patterns.

Will I lose my data if I switch phones?

No! CarCue uses iCloud sync — your vehicles, service records, fuel entries, documents, and reminders all sync automatically across your Apple devices. New phone? Just sign in with the same Apple ID.

How do I cancel my subscription?

Open iPhone Settings → tap your name → Subscriptions → CarCue Premium → Cancel. You'll keep Premium access until the end of your billing period.

What's included in Premium?

What's free?

Unlimited vehicles, service tracking, fuel logging, maintenance reminders, Vehicle Health Score, and the nearby shop finder are all free forever.

Is the AI Mechanic a real mechanic?

No — the AI Mechanic is an AI assistant that provides informational guidance based on your vehicle's data. It's great for understanding issues, getting repair steps, and checking if costs are fair. For safety-critical repairs (brakes, airbags, steering), always consult a certified mechanic.